miyaqq Casino & Sportsbook Data Care
This page describes what we collect when you use miyaqq and how we keep that data protected. We operate under jurisdiction-restricted access, meaning our services are available only where local law permits. Your privacy and data security are central to how we run our platform across supported regions including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
When you create an account on miyaqq, we collect personal information to verify your identity, process your deposits via DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, and manage your withdrawals through mobile banking, local payment, online payment, and e-wallet transfers. We also track your gameplay across our sportsbook (football, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). This data helps us maintain account security and comply with anti-fraud requirements.
Our commitment is transparency. We explain below what data we hold, why we hold it, who may see it, and what rights you have over your information on miyaqq.
What Data We Collect on miyaqq
We collect account registration data: your name, email address, phone number, date of birth, and national identity document (KTP, passport, or driver's licence). We also collect your residential address for account verification and regulatory compliance. When you use miyaqq on Android, iOS, or via browser, we log your device type, IP address, and mobile network details so we can maintain service stability and detect fraudulent access patterns.
Payment data forms a significant portion of what we store. When you deposit using DANA, e-wallet, mobile banking, local payment, or online payment, we record the transaction amount, timestamp, e-wallet reference number, and your account balance before and after the transfer. For e-wallet scan-and-pay top-ups and virtual-account deposits (mobile banking, local payment, online payment, e-wallet), we retain similar transaction records. We do not store your full payment credentials—only the last four digits of your linked account or card, the payment method type, and the transaction outcome.
Gameplay and betting data includes every wager you place on Liga 1 matches, Piala Indonesia fixtures, Champions League, and Premier League events; every hand of blackjack, spin on roulette, or round of Dragon Tiger at our live-dealer tables; and every slot session on Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. We log the bet amount, game outcome, result timestamp, and your account balance change. This data helps us detect gaming patterns, prevent problem gambling escalation, and settle disputes about specific bets or outcomes.
Esports market data on miyaqq covers your Mobile Legends, Free Fire, and PUBG Mobile predictions and stakes. We record which tournament you wagered on, your prediction (team, round result, player stat), the odds you accepted, and the final settlement. This information is retained for account history, taxation purposes in your jurisdiction, and anti-fraud monitoring.
We also log your support interactions. When you contact our customer service team, we store the date, time, ticket number, issue description, and our response. This allows us to improve support quality and handle follow-up requests efficiently.
How We Use Your Data and Protect It
We use your personal data for five primary purposes. First, we verify your identity and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in every jurisdiction where we operate. Second, we process your payment transactions—authenticating deposits via DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, and executing withdrawals through mobile banking, local payment, online payment, and e-wallet. Third, we maintain your gaming account, track your balance, settle bets, and manage your access to football sportsbook markets, live-dealer tables, and esports trading. Fourth, we detect and prevent fraud, account takeover, and suspicious patterns that may indicate compromise. Fifth, we respond to your support requests and communicate important account or platform changes.
We do not sell your data to third parties. However, we share specific information with essential service providers: our payment processors (to authorize and settle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions); our identity-verification partner (to confirm your KTP or passport validity); our anti-fraud provider (to flag unusual betting or withdrawal patterns); and where legally required, our jurisdiction's gaming regulator or financial authority. These partners sign strict data-protection agreements and may not use your data for marketing or secondary purposes.
We protect your data using industry-standard encryption (TLS 1.2+) for data in transit and AES-256 encryption for data at rest. Your account password is hashed using bcrypt; we never store it in plain text. We restrict access to your account information to miyaqq staff who need it to serve you—our support team, fraud analysts, and operations staff. All staff sign non-disclosure agreements. We undergo regular security audits and penetration testing to identify and patch vulnerabilities before they are exploited.
Your rights on miyaqq include the right to access your personal data (request a full export of your account information, gameplay history, and payment records); the right to correct inaccurate information (update your name, email, or phone number via account settings); the right to delete your account and associated non-regulatory data after a 30-day notice period (some transaction records must be retained for taxation and anti-fraud purposes); and the right to object to certain processing (for example, opting out of promotional emails). To exercise these rights, contact our support team via the miyaqq platform or send a written request to our data protection officer.
We retain your account and transaction data for seven years after closure to comply with anti-money-laundering regulations and to resolve disputes. Payment records are retained for your local tax authority's required period (typically three to five years in Indonesia). Gameplay logs are retained for two years from your last active session, unless a dispute or investigation is pending. Cookies and device tracking data expire after 12 months of inactivity.
We use cookies and similar tracking technologies to remember your login status, your preferred language and timezone, and your session settings on miyaqq. We also use third-party analytics (aggregated, not tied to your identity) to understand how users navigate our platform, which payment methods are most popular, and which sportsbook markets or live-dealer games receive the most engagement. You may disable non-essential cookies in your browser settings; essential cookies (login, security) cannot be disabled without breaking core functionality.
If you have questions about this privacy policy or wish to lodge a complaint, you may contact our data protection team at the email address listed on the miyaqq platform's contact page. We aim to respond to all data requests and inquiries within 14 days. Our services are available only where local law permits; if you access miyaqq from a jurisdiction where we do not operate, your data may be processed differently and you are responsible for verifying compliance with local regulation before using our platform.